Terms and Conditions – Beauty Is You

Effective Date: 17 April 2025

Welcome to Beauty Is You. By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Appointments

  • Appointments can be made via phone, in person, or through our online booking system.
  • We recommend booking in advance to secure your preferred time and stylist/therapist.
  • Please arrive at least 5 minutes before your appointment.

2. Cancellations & No-Shows

  • We kindly ask for at least 24 hours’ notice for cancellations or rescheduling.
  • Cancellations made with less than 24 hours’ notice may incur a fee of 50% of the scheduled service.
  • No-shows may be charged 100% of the service fee and may affect your ability to book future appointments.

3. Late Arrivals

  • If you are more than 10 minutes late, we may need to reschedule your appointment or shorten the treatment.
  • Full service fees will still apply.

4. Health & Safety

  • Please inform us of any medical conditions, allergies, or if you are pregnant before booking your treatment.
  • We reserve the right to refuse or adjust treatments based on health concerns.

5. Children & Pets

  • Children under 12 must be supervised at all times and are not permitted in treatment rooms.
  • Pets (excluding assistance animals) are not permitted on the premises.

6. Personal Belongings

  • We are not responsible for any loss or damage to personal belongings.

7. Gift Vouchers

  • Vouchers are valid for 6 months from the date of purchase and are non-refundable.
  • Lost or stolen vouchers cannot be replaced.
  • Vouchers must be presented at the time of treatment.

8. Refunds & Complaints

  • We do not offer refunds on completed services or opened products.
  • If you are dissatisfied, please contact us within 48 hours and we will do our best to resolve the issue.

9. Liability

  • We are not liable for any adverse reactions to treatments where full disclosure of health information was not provided.
  • Clients agree to follow all aftercare advice provided.

10. Changes to Terms

  • We reserve the right to amend these Terms and Conditions at any time.

11. GDPR & Data Protection

  • We collect and store your data in accordance with the UK GDPR and Data Protection Act 2018.
  • Your data will not be shared without your consent unless required by law.

Contact Information

Beauty Is You
81 Ferry Road
DN15 8LY, Scunthorpe
info@beautyisyou.uk
07922 922676
www.beautyisyou.uk